Terms & Conditions for The 1 Application 

Central Retail Corporation Co., Ltd. (the "Company") has created The 1 Application for mobile devices (the "Application") to be the channel of contact and communication between the Company and its service users who are members of The 1 ("Members"), including provision of services for the Members, such as, applying for membership, checking remaining points and points that will expire, updating a Member's personal data, checking the Company's and/or its business partners' promotional campaigns and redeeming The 1's accumulated points according to the items specified by the Company, including other purposes to be later determined by the Company.
The Application's users ("User", "Users", "you" or "your") have read and accept that the Users will be bound by the Terms & Conditions specified in the Application. Users are requested to study the following Terms & Conditions thoroughly and carefully before doing any transaction on the Application. If you do any transaction on the Application, it must be deemed that you accept and agree to comply with these Terms & Conditions. If you do not wish to be bound by these Terms & Conditions, please stop doing any transactions on the Application. The Company has the right to correct, change or cancel these Terms & Conditions and/or any other agreements on the Application without prior notice to Users.

1. The scope of Application usage and general conditions

1.1    The Company reserves the right only for Members who have registered as Application members to check remaining points and points that will expire, to update a Member's personal data, to check the Company's and/or its business partners' promotional campaigns, to redeem The 1 points according to the items promoted in the Application and for other purposes to be later determined by the Company.
1.2    The User acknowledges that all the data provided to the Company on the Application are true and complete. Specifically, the User also acknowledges that his/her mobile number or personal email is valid at the time of providing the data. 
1.3    The User agrees and acknowledges that the Company does not warrant the accuracy and completeness of content on the Application and does not warrant that the Application is virus-free or free from other things that may affect your mobile device. 
1.4    Before conducting any act via the Application, the User must check his/her name and family name, Member number and the remaining accumulated points that appear in the Application and in the e-mail sent to you to the e-mail address specified by you after the point redemption via the Application every time.  
1.5    The User must check the conditions for rights and privileges, including participation in the activities on the Application before receiving the rights and privileges and being able to participate in the activities via the Application. 
1.6    The e-mail sent to you to the e-mail address specified by you is deemed as the evidence for redeeming The 1 points on the Application.
1.7    Each time the Application is used, it is deemed that the User knows of these Terms & Conditions, including any amendments thereof which are fully effective at that time, and agrees to comply with those Terms & Conditions and any amendments thereof in all respects.
1.8    I hereby agree and consent that the Company may use and disclose my personal data e.g., first name and surname, contact data, data on the Thai national ID card and/or passport and other Application usage data to entities under Central Group, affiliates, related entities, alliances and/or other entities under the obligations to use the data with caution in the same way as the Company ("Other Parties") for the purposes of notifying me of information, including offers of goods and/or services that I may be interested in. In that case, the Company will require the Other Parties to use my personal data with the same level of caution as the Company. The Company will ensure that the Other Parties use my personal data only to the extent as specified in the scope of purposes and in accordance with the Privacy Policy of the Company.
1.9    If there is a reasonable cause, the Company may suspend or cancel the provision of service, including changing the list of trade promotions via the Application without any announcement or prior notice. 
1.10    The accumulated points that appear when checking points will be the accumulated points up to the latest purchase of the preceding date. If there is shopping and earning of points from that day's purchases, the points will be processed and will be shown on the following day.
1.11    The accumulated points redeemed via the website will be processed and will be deducted from the remaining points immediately.
1.12    In redeeming the points on the Application, the User will not receive any email, summarizing the redemption of points of points. However, the User may check the points redemption history in the "History" menu.
1.13    When the User confirms the redemption of points on the Application, the points cannot be refunded.
1.14    The redeemed accumulated points will be deducted in the system in the account's first part on the basis of "First in, First out".
1.15    Accumulated points will be valid for 2 (two) years from the year when the purchase is made. The Company will calculate the accumulated points on the last day of every calendar year

2. Applying for being a Member

2.1    The service applicant may apply to be a Member by providing the Company with the data specified by the Company, including obtaining approval for being a Member from the Company. The service user will be bound by, and must comply with the terms and conditions for membership of The 1.
2.2    The applicant agrees and consents that the Company has the right to use the Smart Card Reader to read the Thai national ID card or use tablet to scan the passport and download the personal data for registering The 1 membership via the Application.
2.3    The applicant accepts and agrees to be bound by the terms and conditions of the membership’s agreement specified by the Company valid at the time of submitting this application via all means, including those terms and conditions as amended from time to time.
2.4    The applicant acknowledges that all the data provided to the Company for registration for being a Member are true and complete. Specifically, the applicant also acknowledges that his/her mobile number or personal email is valid at the time of providing the data.
2.5    The Company reserves the right to cancel the membership or modify the conditions for rights and privileges without prior notice.

3. Registering for using the Application

3.1    The service applicant can register to use the Application by providing the Company with the data as specified by the Company, including an approval for being a Member from the Company. The service user will be bound by, and must comply with these Terms & Conditions.
The service applicant will set the Member passwords and authenticate himself/herself by using the OTP sent by the Company within a specified period of time. The Member must keep the passwords confidential and must not disclose them or do any thing that may enable others to know the passwords.  
3.2    The Member acknowledges and represents that all the data provided to the Company for registration as a Member are true and complete. Specifically, the applicant also acknowledges that his/her mobile number or personal email is valid at the time of providing the data.

4. Updating the Member's personal data

4.1    A Member can update his/her personal data via the Application or The 1 Call Center
4.2    The Member undertakes that in case of any changes made on his/her personal data, the Member will keep his/her personal data up-to-date at all times

 

Terms & Conditions for member of The 1 

To obtain a membership number and be a Member, I acknowledge, agree to and accept the following terms and conditions:
1.     I hereby request Central Retail Corporation Ltd. ("Company") to accept the application for me to be a Member until I cancel the membership by written notice.
2.     I agree and consent that all personal data provided herein and all information arising from the membership ("Data") are the property of the Company.
3.     I acknowledge that the Company's objective for collecting the Data  is  to be in line with the purpose of the membership and to provide me with the benefits under the scope and criteria specified by the Company.
4.     I agree and consent for the Company to disclose, use or exchange the Data with other persons to the extent that is permissible by law and beneficial to me.
5.     I acknowledge that each point earned from the membership will be valid for 2 (two) years from the date of goods or service purchase.
6.     In case of dispute regarding points earned, I agree and consent that the Company has the sole right to investigate and adjust the points for no more than 6 months retroactively. The Company’s decision making is final.
7.     I accept that any right or benefit offered by the Company to each Member can vary from one Member to another, depending on purchase history of each Member, promotional program of each product and/or marketing policy of the Company.
8.     I agree to and accept the condition that should I return any item purchased from any retailer participating in the project with the Company, I have to reimburse the collected points and the redemption rewards OR pay back the reward value in cash to the Company.
9.     I acknowledge and agree that the Company has the right to decline this application or cancel the membership without having to give any reason therefor.
10.     I accept and agree to be bound  by the terms and conditions of the membership’s agreement specified by the Company at the time of submitting this application and as amended from time to time without prior notice.
11.     I agree and accept that the Company has the sole right to make any changes to membership conditions, reward earning, reward redemption and any other special rights provided to the Member without prior notice.
12.     Should any dispute arise in relation to this membership, the Company’s decision is final.
13.     The Company reserves the right to cancel the membership and modify the conditions for the rights and privileges without prior notice.
14.     I acknowledge that for CentaraThe1 card membership, I will be able to exercise the exclusive member rights and privileges within 3 (three) days after The 1 membership registration process is fully completed.
15.     I hereby agree and consent that the Company may use and disclose my personal data e.g., first name and surname, contact data, including Data/usage data to  entities under Central Group, affiliates, related entities, alliances, and/or other entities under the obligations to use the data with caution in the same way as the Company ("Other Parties") for the purposes of notifying me of information, including offers of goods and/or services which I may be interested in. In that case, the Company will require the Other Parties to use my personal data with the same level of caution as the Company. The Company will ensure that the Other Parties use my personal data only to the extent as specified in the scope of purposes and in accordance with the Privacy Policy of the Company.